1xbetcm Privacy Policy — How your information is kept secure

1xbetcm takes your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, and how it is used and protected.

This policy applies to the 1xbetcm website, mobile app, and all related services. Please read it carefully before using our platform.

We believe transparency is the foundation of trust. That's why we've clearly explained exactly what we do with your information. If anything is unclear, feel free to reach out to our support team.

1xbetcm collects only the information that is strictly necessary. Below is a detailed breakdown of the data types and their purposes —

We never collect additional information without your consent.

1xbetcm collects your information in several ways —

• Direct submissions: Information you provide directly when registering, completing KYC verification, or contacting support.
• Automatically Collected: Through cookies, log files, and tracking technologies during platform use.
• From Third Parties: Limited information received from payment providers or identity verification services.
• From public sources: Verification of public records where necessary to prevent fraud.

In every case, we collect only the information needed for a specific purpose — nothing more.

We use your information only for the following purposes —

• Account creation, management, and age verification.
• Processing deposits, withdrawals, and other financial transactions.
• Prevention of fraud, money laundering, and cybercrime.
• To meet legal obligations and satisfy the requirements of regulatory authorities.
• A personalized gaming experience and relevant bonus offers tailored to you.
• Improving customer support and resolving issues.
• Ensuring responsible gaming and providing support to players experiencing difficulties.
• Technical development and security of the platform.

We do not, and will not, use your data for any purpose beyond what is stated above.

1xbetcm never sells your personal data to third parties. However, data may be shared in the following limited circumstances —

• Payment providers: Information required to process transactions via Mobile Pay, Nagad, Rocket, and similar services.
• Identity verification services: With approved verification agencies as part of the KYC process.
• Law enforcement agencies: In compliance with a valid court order or government directive.
• Business Partners: Only with your consent and subject to strict confidentiality agreements.

When sharing data with third parties, we provide only the minimum information required, and they are obligated to uphold our privacy standards.

The 1xbetcm website and app use cookies and similar technologies. Cookies are small data files stored on your device.

The types of cookies we use —

• Essential cookies: Required for login sessions, security, and core platform functionality. The platform cannot operate properly without these.
• Functional cookies: To remember your preferences, such as language or theme.
• Analytics Cookies: Used to understand how the platform is being used — all data is fully anonymized.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

We only retain your information for as long as necessary —

• Account Information: For as long as your account is active, and for up to 5 years after it is closed.
• Financial transaction details: Up to 7 years, as required by law.
• KYC documents: 5 years from the date of verification.
• Customer support records: Up to 2 years after the issue is resolved.
• Cookies & Browsing Data: After the session ends or within a maximum of 30 days.

Once the retention period expires, data is securely deleted or anonymized.

Regarding your personal data on 1xbetcm, you have the following rights —

To exercise these rights, email us at support@1xbetcm.biz or Help Center Visit us. We will respond within 30 days.

1xbetcm strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.

If a minor has accidentally registered on our platform, please notify us immediately at support@1xbetcm.biz. We will promptly delete that account and all associated data.

Parents are advised to monitor their children's online activity and keep them away from online gaming platforms.

1xbetcm may update this Privacy Policy from time to time. When changes are made, we will —

• Update the "Last Updated" date at the top of this page.
• For significant changes, we will notify you via email or in-app notification.
• We will provide at least 7 days' notice before any significant changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or to exercise your rights, please contact us —

• Email: support@1xbetcm.biz
• Subject: Write "Privacy Policy Request" in the subject line
• Live chat: Live on the platform 24/7
• Help Center: Get Answers to Common Questions

We are committed to responding to all data-related requests within 30 business days.